Frequently asked questions

When is the fast delivery delivering to customers?

Fast deliveries are done on weekdays between Monday to Friday. If you require the product without any delays, you may buy it and pick it up directly from our partner shop, Amrita. You can find their location here: https://amritafootclinic.com/contact.

How do I place an order?

Browse our products, select the items you want, and add them to your cart. When you're ready to check out, click on the shopping cart icon. Follow the checkout process by entering your shipping information and payment details. You'll receive an order confirmation email once your purchase is complete.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), and cash on delivery payments. All transactions are processed through secure payment gateways to ensure your financial information remains protected.

Is it safe to use my credit card on your website?

Yes, absolutely. Our website uses SSL encryption technology to protect your personal and payment information. 

Can I modify or cancel my order?

Please contact us by phone to discuss your order after being placed:
+356 77001013

How long does it take to receive my order?

Your items will be dispatched between 1 to 5 working days from the order date.

What if I'm not home when my package arrives?

For as long as the payment has been received, for standard deliveries, the courier will leave your package in a safe place or with a neighbour.

Returns

We offer a 30-day return policy for most items. Products must be unused, in their original packaging, and in resalable condition.

Do you deliver to Gozo?

Yes, we do offer delivery to Gozo.

How do I return an item?

Please call us directly on this number:
+356 77001013

What if an item is out of stock?

We usually receive new stock every 15 days.

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